Production and operation management Essay

weaken aceMultiple choices1. takings and trading trading trading trading trading trading operations focus concerns itself with the conversion ofa. Outputs in to inputsb. Inputs in to discoverputsc. Outputs in to outputsd. no(prenominal) of the in a higher place2. Continuous occupation isa. The last deed to the finished harvestingb. The first military operating theatre to the finished harvest-homec. The mid operation to the finished merchandised. N wholeness of the preceding(prenominal)3. Independent hire isa. penury that is controlled by the ac high societyb. Demand that is controlled by the guestc. Demand that is non controlled by the social clubd. All of the preceding(prenominal)4. endeavor imagery grooming (ERP) has been defined as aa. exone regulate Enterprise wide billet etymonb. Complete Enterprise abbreviate billet solutionc. a & bd. None of the supra5. CAD stands fora. reckoner Architecture aimb. computing machine back up Designc. Comp uter Aided draughtd. All of the preceding(prenominal)6. Delphi method is the or so widely utilise and accurate method ofa. Demand forecastsb. exponential forecasts1IIBM fetch of pedigree forethought inquiry physical composition of output and trading operations precautionc. proficient forecastsd. All of the in a higher place7. JIT/Kanban systems help evanescea. plus the bet of productsb. Increase the sum of raw materialsc. Increase the amount of zipperd. All of the in a higher place8. PPSCS stands fora. lying-in Planning scheduling & obligate trunkb. Project Planning Sequencing & everyplacecome establishmentc. resultion Planning Scheduling & Control Systemd. None of the above9. Process layout is as well as known as.a. free radical layoutb. Line layoutc. Product layoutd. Functional layout10. fourth dimension study is a technique for enter the quantifys and rate ofworkinga. bar timesb. wreak measurementc. Allowancesd. None of the abovePart Two1. gea r up Job calculating machine memory performance.2. What do you sympathise by shade Control?3. What do you suppose by materiel discussion?4. Define first rudiment analysis.END OF function A sub piece B Caselets (40 marks)This section consists of Caselets.Answer in every(prenominal) the challenges.Each Caselet carries 20 marks. particular info should chance variable the break in of your solving (Word delimit 150 to deuce hundred words). 2IIBM launch of Business solicitudeExamination study of Production and operations chargeCaselet 1Company play downThe Bronson Insurance sort was originally launched in 1900 in Auxvasse, Missouri, by James Bronson. The Bronson root word owns a word form of companies that underwrite individual(prenominal) and commercial- course indemnification policies. Annual gross sales of the Bronson Group argon $100 billion. In recent age, the confederacy hassuffered operating losses. In 1990, the participation was heavily invest ed in electronic reckoner hardwargon and softwargon. unrivaled of the fusss the Bronson Group approach (as well as many redress companies) was a engagement between formal manual procedures and the relatively recent (within the other(prenominal) 20 familys) display ofcomputer equipment. This dispute was illustrated by the occurrence that more than education was captured on computer but report card excites were still unploughed for practical and jural reasons.File ClerksThe register incision utilize 20 bill shop assistants who pulled blame aways from stacks, refilled use reads, and delivered wedges to various(a) departments including commercial lines, individualized lines, and claims. Once a file clerk received the file. Clerks delivered files to underwriters on an periodic floor throughout the day. The norm file clerk was paid $8,300 per year. unmatchable special file clerk was employ full time to search for pass along files that another file cle rk had not been able to decide in the pass judgment place. It was estimated that 40 pct of the prayed files were these no hit files requiring a search. Often these no hit files were at long last found curvaceous in the askers office. The primary nodes of the file clerks were underwriters and claims attorneys.UnderwritingCompany vigilance and operations analysts were consistently told that the greatest problem in the company was the inability of file clerks to supply files in a lively fashion. The entire company from top to canful viewed the productivity and potency of the department as unacceptable. An underwriter employ 20-50 files per day. Because of their distrust of the files department, underwriters tended to conglomerate often used files. A attend by operations analysts found that each(prenominal) underwriter unploughed from 100-cc files in his or her office at any one time. An underwriter would request a file by computer and work on other business until the fi le was received. Benson employed 25 underwriters. care Information SystemUpper commission was deeply concern about this problem. The MIS departmenthad suggested use tv magnetic discs as a thinkable solution. A video disk system was found that would be adapted for the companies needs at a address of about $12 million. It was estimated that the system would use up both years to install and take form compatible with existing information systems. Another, little attractive was using film. A microfilm system would anticipate underwriters to go to a single aboriginalboard to request paper copies of files. The exist of a microfilm system was $5 million. Questions1. What do you advise? Should the company appliance one of the impudently technologies, if yes, why?IIBM institute of Business ManagementExamination subject of Production and Operations Management2. An operations analyst suggested that company employees shared a dump on the clerks mentality. Explain.Casele t 2Harrison T. Wenk tether is 43, married, and has two children, ages 10 and 14. He has a masters degree in education and teachers lower-ranking high give lessonshouse music in a nonaged town in Ohio. Harrisons laminitis passed away two months ago, leaving his be spots child an eccentric business opportunity. consort to his fathers exit, Harrison has 12 months to get going active in the family nourishment-catering business, KareFull Katering, Inc., or it leave alone be exchange to two key employees for a sane and fair price. If Harrison sours involved, the two employees have the extract to purchase a significant, but little than majority, interest in the firm. Harrisons still involvement with this business, which his gramps established, was as an hourly employee during high tame and college spends. He is confident that he could take worry and perhaps relish the marketing side of the business, and that he could concur the longtime full stop of accounting/f inance. solely he would neer genuinely enthral day-to-day operations.In fact, he doesnt understand what operations management really involves. In 1991 Kare-Full Katering, Inc. had $3.75 million in sales in central Ohio. Net kale after taxes was $ 105,000, the ordinal consecutiveyear of profitable operations and the seventeenth in the last 20 years. There are 210 employees in this labor-intense business. institutional contracts account for over 70 pct of sales and hold partial nutriment ser delinquencys for leash colleges, six commercial establishments) primarily manufacturing plants and banks), two long -term care facilities, and five grade schools. Some customer location employs a permanent operations manager others are served from the main kitchens of Kare-Full Katering.Harrison believes that if he becomes active in the business, one of the two key employees, the vice president of operations, will leave the firm. Harrison has distinct to complete the last-place two month s of this school year and wherefore spend the summer around Kare-Full Katering as well as institutions with their own food services to tax whether he wants to become involved in the business. He is especially interested in finding out as much as possible about operations. Harrison believes he owes it to his wife and children to sensibly evaluate this opportunity. Questions1. cook a worksheet of operations activities that Harrison should inquire about this summer. 2. If you were Harrison, what would you do? wherefore?END OF parting B section C use hypothesis (30 marks)This voice Consists of Applied Theory Questions.Answer all the questions.Each question carries 15 marks.Detailed information should form the part of your answer (Word limit 200 to 250 words).IIBM Institute of Business ManagementExamination Paper of Production and Operations Management1. What do you mean by tactical Planning? What are the mathematical approaches to add up planning?2. What is the conceit of c all in operation? attend the different types of forecasting methods.